Staff Support Homepage

New for 2019 - Updated Gradebook

The Gradebook

Help with settings

Quick Settings Block Explained

Basic Assignment Settings

Assignment Turnitin Settings

Forum Settings

Restricting Access to a Topic by Group

Restricting Access to an Assignment by Group

Using Groups and Groupings with Assignments

FAQ

Some Students do not appear in the Offline Grading Worksheet, what should I do?

I can't seem to view my originality report, but I have already submitted my assignment

I receive a 'Loading Error' message on Safari when I try to use Turnitin. What should I do?

My class list is incorrect

How can I set up and adjust the email notifications on my profile?

How can I view Myplace using 'incognito' or 'private browsing' to see what my page looks like?

How do I find classes that I am eligible to enrol onto?

I can't see any of the editing buttons on my Myplace class

I've received a TurnitinUK Paper View Request

My banner image doesn't cover the full available width on the screen

Some of my embedded content from other sites doesn't show in Myplace. Why not?

I have received the following error: "Privacy Error: You connection is not private (NET::ERR_CERT_AUTHORITY_INVALID)"

Duplicate Registration Numbers Found

Copyright Information

Why can't I create a site?

How do I give group marks but my assignment is in individual submission mode?

How do I log out of Myplace?

How long are Myplace Sessions?

A student is on my marks return who I know has taken Voluntary Withdrawal

An MSc dissertation student is missing from the marks return class list

Error: 'RUL Code does not exist'

Error: 'You do not have access to the gradebook for this class, so are unable to configure gradebook columns.'

How do I remove or replace a mark that's been transferred to student records?

In marks return, the green tick doesn't work

My marks return shows a cross when it has been transferred

The marks return Validation Report is unreadable

The search box in marks return doesn't find my return

I can't return a mark as there is a padlock

How can I see the visibility of grade items easily?

One of my marks returns has a triangle instead of the green tick

Can I give extra time to a quiz that is in progress?

A second marks return has been created where only one is needed

Do you have information about online exam boards?

Marks return upload fails with 'Coding error detected...'

Error: 'Exception - Argument 3 passed to gradereport...'

Marks Return FAQs

What should I do if I cannot see a student's submission within an assignment submission list?

How can I return EX code classes?

How can I share a Zoom meeting with 2 different Class Codes?

How do I pre-assign Myplace Groups in Zoom

No compatible source was found for this media

Do Students get Zoom Accounts?

Microsoft Stream FAQ

Can I batch returns for a class code without the original grades becoming a second attempt?

I can't see any submissions to grade

I can't find my class code in marks return

When I search for a class code it displays "Nothing to Display"

Duplicate Registration Numbers found when uploading to gradebook

Error: "A result has been entered directly onto the Student Record, mark cannot be accepted"

Error: Results have been assigned to an exam board meeting, but one was not sent from VLE

Error: Results have been assigned to an exam board meeting, but a one was sent from VLE

Student Appears as Suspended in Myplace Class

How do I "fix" an incorrect question?

What happens in Myplace when a student goes in to Voluntary Suspension

How can I check if students can see an assignments' grade and feedback?

What's the difference between Calculated Weight and Contribution to course total??"

How do I create a Myplace site for a specialty cohort of students?

How Can I Take Attendance?

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