It is important to log into a Zoom session with your Strathclyde (DS) username and password. If you do not do this, you may still be able to join the session, but the staff running the class will not be able to identify you. This may result in you being held in a waiting area, and a delay to you being given permission to join the session. There may also be difficulties if staff attempt to assign you to a group during the session.
To avoid these issues, ensure that you have downloaded the Zoom app and have logged into it before joining any Zoom session.
Download the app here: https://strath.zoom.us/download
When installed, login. It is recommended that you select the checkbox "Keep me signed in":
You should now be able to join sessions without being placed in a waiting area.