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Note

The actions here may be able to alleviate issues accessing embedded videos that are hosted on either Classic Stream, or the L&T Video Repository.

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Unchecking this option may alleviate the issue in Safari

Allow Pop up Windows

Microsoft Stream authentication may require the use of an intermediary “pop up” window to complete authentication.

If you find you are having problems, please check that pop up windows haven’t been blocked on the page you are trying to view

https://support.apple.com/en-gb/guide/safari/sfri40696/mac

Enable 3rd party cookies in your internet browser

Your internet browser may be causing the issue.

Google Chrome

Click the 3 dots in the top right of the page

Settings > Cookies and other site data 

  1. Turn on 'Allow all cookies'

  2. Turn off 'Block third party cookies'

See also

https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en

  1. See Allow or block cookies

  2. Select Allow all cookies

Microsoft Edge

Click the 3 dots in the top right of the page

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  1. Click on the User menu in the top right:

  2. Select Sign out

  3. You should end up back on the Microsoft Stream web page:

    Expand

  4. Click Sign In again, if prompted using your University Email address & password.

Safari

Go to Safari menu

Select Preferences:

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Browser Console Information

Finally if none of this does make things work if you are able to open your Browser's Developer Tools (typically Ctrl-Shift-I for Chrome, or the "Developer Tools" option):

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and capture any thing that appears in Console 

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And send the details to help@strath.ac.uk with the details of the class, activity & ideally the video, then it really does give us more information to investigate the cause.