Myplace class sites can get their students from a range of different sources, and their status on these source systems can impact whether or not they appear in Myplace.
A common symptom is that you will see in the Class Participants view and the Class Administration > Users > Enrolled users page, students appearing as Suspended:
This happens when the student was enrolled on the class from a particular source, but not longer appears on the list of students.
In order to preserve any work that a student may have done (as it could be a temporary situation), we do not remove the student's enrolment as this would remove all of their content, and we suspend them instead.
Below is a list of common reasons for students appearing as suspended.
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In almost all of these cases PEGASUS' Student Enquiry view should be checked to see the current status of the affected student. |
Common Reasons
User is not yet a student
Time limited enrolment