It is important that returns are carefully managed in the new system.  This can be done with a combination of suitable naming conventions and business processes.

Within the Student Record System, a record is kept of each student's attempt at a class.  There may only be one attempt if it is a passing mark.  It may be that the student fails at the first attempt but passes at a subsequent resit (second attempt, third attempt, etc).  Each return sent to the student record system provides a mark for an attempt.  Therefore, if only one mark is being returned for each student, only one class return should be sent.  Before the resit exam boards, a new return will need to be created to hold a second attempt mark for those students who have performed a resit.

Each return 'belongs' to the class - not to the person who has created it.  So anyone who has permission to return marks for a class, can see all its returns.  As set out in our Preparation for a Return article, it is vital that you check whether a return has been started for a class before starting a new one, otherwise you run the risk of accidentally returning additional marks for the students.  This is also why the naming convention discussed in Preparation for a Return is so important - so that every staff member who can see the return is clear which Board it relates to.

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